Tuesday, 4 February 2014

What is a domain restore? Why does it cost so much in comparison to a domain renewal?

A domain should be renewed before it's expiration date. If the domain expires, you can still renew it after the expiration date for a certain grace period (40 days usually). These renewals are at the regular renewal price
If you do not renew the domain within the grace period, then the domain is deleted. Trivia Softwares no longer controls the domain name, and it can no longer be renewed. After a certain redemption period (30 days usually), the domain is released back to the public and anyone can register it.

If you decide you still want the domain within the redemption period, you need to restore it. This is a time consuming process that is not automated. We actually have to submit paperwork to complete the restore. We charge Rs 8,500 to restore COM/NET domains. For other tlds, the price ranges from Rs. 3,000/- to Rs. 10,000/-. Most of this money goes to the central registry, not us. All restores include a 1 year renewal.

A domain restore should not be confused with a back-ordering service. A domain restore is for domains that have been registered by Trivia Softwares, but were deleted after the grace period since the owner did not renew the domain. This is only for our customers who wish to restore a domain they had registered with us, but forgot to renew the domain after it expired.

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